Last year, Procurement Services’ e-Business team hosted monthly e-SHOP workshops at various computer labs across the Ithaca campus. The workshops included a 20-minute overview of e-SHOP’s features and 40 minutes of dialogue and hands-on experience. Through the workshops, the team learned that many people have not had e-SHOP training and were not aware of features that are available to make ordering easier.
To reach a broader audience, this year the e-Business team will conduct monthly webinars. Participants are asked to join the one-hour webinars from their desks.
“Bring your questions. Bring orders you need to place. Bring your account list, and we will create your KFS favorite default account list,” said Mike Winters, Procurement Services’ director of eBusiness. “We will help you set up default delivery addresses and create shopping lists for frequently or infrequently purchased items.”
In the meantime, to help users get started on placing orders, the team published a one-page e-SHOP User Quick Guide (PDF, 132 KB) and a more in-depth e-SHOP Reference Guide (PDF, 3.02 MB) containing step-by-step instructions on items such as navigating the home page, searching in e-SHOP, placing orders, checking order status, creating favorites and completing the KFS requisition. These resources are on the e-SHOP Training page.
All webinars, led by Procurement’s e-Business team, are from 10-11 a.m. at https://cornell.zoom.us/j/857274305. They will be held: Sept. 27, Oct. 25, Nov. 22, Dec. 20, Jan. 24 (2018), Feb. 28, March 28, April 25, May 30, June 27, July 25 and Aug. 29.