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Inside Medicine at Weill Cornell: Meeting in the middle


Weill Cornell Medical College
Jennifer Harmon is a Shakespearean actress, Weill Cornell patient and mentor to three medical students. As part of Weill Cornell's LEAP program, she's teaching the next generation of physicians the importance of compassion and empathy in patient care.

She calls them her “miracle men and women,” the Weill Cornell doctors who saved her after a stroke and managed her recovery as she grappled with other, longstanding health issues. But Jennifer Harmon knew that her experience in the health care system had provided her with equally important wisdom – that of a patient – and she’s now sharing it with the medical college’s doctors in training.

Harmon, the subject of Episode 3 of the online video series Inside Medicine at Weill Cornell, was flattered when her internist, Dr. Keith LaScalea, associate professor of clinical medicine, asked her to mentor students as part of the Longitudinal Educational Experience Advancing Patient Partnerships (LEAP) program.

The program became a mandatory part of the medical school curriculum last fall to expose students to patient care over time, their psychosocial support and to barriers to their health. “I consider it a huge compliment to be invited to join,” says Harmon, a New York actress who has worked in theater for decades. “I was on board immediately. You need to develop every aspect of your humanity to be a good doctor.

“Being a patient, I was thrilled with the idea of a medical school going back and looking at what happens when a doctor and a patient go into a room together and the door is shut,” says Harmon, 71, who has battled breast cancer, chronic swelling known as lymphedema, a hip replacement and immune suppression from a kidney transplant. “What does it mean to really listen to you, to really see you?”

Harmon brings memories of positive and negative interactions with physicians to her work with students Peter Chamberlin ’18, Christopher Reisig ’17, Sam Woodworth ’16 and Justin Granstein ’15. (Newer students are paired with those further along in their studies, who provide peer mentorship.) She once had to ask a doctor at another institution to talk with her from her hospital bedside, rather than from the door to the room. But Harmon praises LaScalea and her neurologist, Dr. Halina White, assistant professor of neurology, for making eye contact with her while they take notes on their computers. They and her nephrologist, Dr. David Serur, associate professor of clinical medicine and medicine in clinical surgery, have additional qualities that promote her well-being: compassion, empathy and the ability to listen.

She views them – and ideally, all doctors – as her partners in care.

“The doctors at Weill Cornell … are very good at imparting information to help me understand – they take the time to help me understand,” Harmon says. “Since the stroke, things are harder for me sometimes to grasp the first time around. They’re willing to explain it again.

“But it’s a partnership,” she says. “I have to be on board with them. I have to take my medications. I have to do my exercises. I have to try and eat well. I have to get enough sleep.”

The approach is working. Though doctors are monitoring her blood pressure and she is due for a second hip replacement this fall, Harmon describes her health as “excellent.” She’ll return to the stage this summer in a production of “Outside Mullingar” at the Dorset Theatre Festival in Vermont.

Harmon is an effective patient-mentor for several reasons, says LaScalea, who directs LEAP. She receives care from across campus, allows students to be present at her appointments and shares her experiences with them, he says. “She’s the ideal LEAP teacher,” LaScalea says. “She is very interested in giving back. She really cares about the next generation of doctors and how they’re educated.”

Harmon is equally impressed with her student mentees. And she’s confident that their intelligence, curiosity and kindness will come through when they begin practicing medicine.

“I’m a recipient of the medical field, and now I’m meeting the young men and women who’ve decided to take this on as a career. And I’m in awe,” she says. “They really make me stand in awe.”

Jordan Lite is senior editor for Weill Cornell Medical College. 

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