It makes cents as well as sense to get your managers to live by their word and not over promise, a study by two professors at leading universities shows.
David W. Butler, who has served as associate dean of executive education at Cornell University's School of Hotel Administration since 1993, has been nominated by President Hunter Rawlings to become the school's next dean, Rawlings announced on May 4, 2000.
International travelers confronting the age-old question of "to tip or not to tip" can find new insights in a study published by Michael Lynn, associate professor of consumer behavior at Cornell's School of Hotel Administration.
William Sanders, who is honored April 15, as Cornell's 1999 Entrepreneur of the Year for his accomplishments. Sanders also will deliver the Cornell Entrepreneur of the Year address Friday, April 16, at 2:30 p.m. in Sage Hall, Room B-08.
The School of Hotel Administration at Cornell will offer a series of five lectures this spring as part of the course Housing and Feeding the Homeless. All lectures, which are free and open to the public, begin at 2:55 p.m. in 265 Statler Hall.
California, Chinese and Mediterranean cuisine will tempt the palates of patrons attending this year's Guest Chef Series, sponsored by Cornell's School of Hotel Administration.
The Statler Hotel at Cornell has been honored for excellence in customer service by the Tompkins County Chamber of Commerce. The hotel's director of training also was honored by the chamber.
Cornell alumni will revisit their alma mater the weekend of Sept. 20-22 for Homecoming 1996, the university's annual fall celebration featuring educational, athletic and social events for all members of the Cornell community.
Despite Ezra Cornell's decree that he would "found an institution where any person can find instruction in any study," instruction in hotel management at Cornell University almost didn't happen. In the early 1900s, Cornell President Jacob Gould Schurman rejected the idea that Cornell should provide hotel management training as "absolutely out of the question."
